News & Events
SyncVoice Communications Announces VXTracker Release 4.2
Latest Release of VXTracker Adds Support for Automatic Synchronization of Disparate Organizational Databases.
Costa Mesa, CA - August 22, 2006 - SyncVoice Communications, the leading provider of unified management of hybrid communications, today announced the availability of Release 4.2 of VXTracker. The award-winning platform from SyncVoice Communications enables enterprise customers to successfully manage the performance, security, compliance and expenses of their hybrid communications systems.
Integrating with infrastructure technologies, VXTracker normalizes and correlates critical management data for diagnostic and analytic purposes while remaining hardware and technology agnostic. SyncVoice Communications is therefore able to provide customers with a unified view of voice management business and technology metrics regardless, of the hardware vendor or technology. This provides customers with tools, practices and controls to manage hybrid communications that are similar to those routinely in use for pure data networks.
"SyncVoice Communications' newest release of VXTracker provides our enterprise customers with synchronization of their disparate organizational databases," said Carolyn Lewis, director of product management at SyncVoice Communications. "By correlating the cost and performance impact of the communications network to the business unit, IT departments can now manage their infrastructure inline with today's standards."
"Managing hybrid communications is an increasingly convoluted issue with no easy solution," said Frank J. Bernhard, managing principal and technology economist with OMNI Consulting Group. "Finding an integrated solution that offers an aggregated and holistic view of the voice network is immensely difficult, but by incorporating support for synchronized databases through LDAP, companies can offer customers increasingly flexible options."
Currently, over 250 enterprise customers in the United States and abroad use VXTracker to reduce the risk and operating expenses of their hybrid communications networks.
About SyncVoice Communications
SyncVoice Communications is a leader in unified management solutions for hybrid communications. Voice over IP has accelerated the hybridization of customer networks in terms of convergence, number of vendors and disparate networking technologies leaving voice as one of the largest, unmanaged pieces of IT infrastructure. SyncVoice Communications is the first company to offer management of hybrid communications as a platform that delivers the same level of control, holistic visibility and correlated analytics regardless of the evolutionary state of the network. SyncVoice Communications' flagship product, VXTracker, is used by over 250 customers and reduces the risk and total cost of ownership of today's evolving communications. SyncVoice Communications is headquartered in Costa Mesa, California USA and has sales offices throughout North America. For more information, visit www.syncvoice.com/.