Solutions
VX Tracker
Take Control of Performance, Security and Costs in Converged Communications with VXTracker™
These days you may be tasked with two competing missions: 1) Getting your company or customers started down the path to VoIP and convergence, and 2) Keeping organizational communications performing perfectly today, and each and every day going forward.
VXTracker is the first solution to integrate the management of converged voice and data networks to enterprise standards, and it's in use at hundreds of companies and thousands of locations today. Whether you're preparing for a move to VoIP or simply want a better way to manage a mixed environment of TDM and IP PBXs, VXTracker provides tools that improve performance, reduce risk and cut costs. Telecom managers and IT support personnel get their jobs done more quickly and can report to executive management in business terms to optimize planning and administration. VXTracker does this by:
- Simplifying the complex task of managing multiple PBX services
- Validating the network for quality of service on a continuing basis
- Identifying service-quality issues before end users are affected
- Monitoring and analyzing all data and voice communications on the network
- Providing consolidated monitoring and centralized control
- Delivering real-time metrics and alerts on set thresholds via email or pager
- Providing a unified view of trunk group traffic, traffic capacity and peak traffic analysis.
Rewind the network to the point of degradation with Instant V-Play
Analyze trunk capacity for cost savings
Maintain and Report on High-level Security and IT Standards Compliance
To help protect your organization against network security breaches and liability, VXTracker meets industry standards for security and IT governance, providing you with the monitoring and control tools necessary to:
- Analyze and reconcile call pattern exceptions, such as off-hour calling and international calls
- Detect unauthorized calling
- Detect denial-of-service attacks from outside callers
- Review all billing information against call records to detect billing issues
- Maintain an audit trail for HR issues, legal compliance, and 911 tracking
- Receive real-time e-mail and text pages when a security or toll fraud event occurs.
In short, VXTracker offers the expert tools you need to manage your communications networks to enterprise standards for exceptional security, performance, compliance, and cost controls.