TONE Software

Streamline Fault Management

Collects SNMP traps and server alarms at the OpenToolBox appliance. Customers can use the powerful VPN-less secure remote access to quickly solve the correct problems.

Key Features

Be Faster at Fixing VoIP Problems

Streamline Fault Management

The OpenToolBox appliance collects SNMP traps and server alarms forwarding them to Streamline Central for presentation, analysis, diagnosis and fault resolution. Customers can use the powerful VPN-less secure remote access to quickly solve the correct problems.

Key Features

Context-sensitive drill down on session attributes
Correlated zoom enables simultaneous review of network elements involved in a particular call
Knowledgebase presents solution hints
VPN-less secure remote access to activate tools, perform other services remotely
Granted access assures customer approval
Audit trail on all access events
Top 10 reports

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VPN-less Secure Remote Access

Streamline VPN-less secure remote access allows managed service providers to access applications and devices in the customer infrastructure.

What is a Network Assessment?

Networks Assessments are network performance tests to determine what, if any, changes need to be made to support unified communications. Streamline Pre-Net Assessments involve the deployment of test software, the collection of simulated traffic data at Streamline Central SaaS host, the analysis of the gathered data and an expert consultation session to discuss the implications of the results. In IP telephony or unified communications deployments, pre-net assessments are best implemented before budgets are finalized so infrastructure changes can be identified, budgeted and implemented before the users' satisfaction with VoIP is required.

TONE has significantly reduced the cost and effort required to implement pre-net assessments. Learn how.

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